CLIENTSSetelia has won recognition for its high-level technological expertise and its flair for creating ground-breaking solutions. Its clients include key players in the Telecoms, Banking, Services and Industrial sectors.
TELECOMS OPERATORS & TELECOMS EQUIPMENT MANUFACTURERS
Client Case: Orange
As the leading French operator, Orange’s objective is to ensure exemplary service quality while offering an innovative and enriched customer experience.
The strong competition on its sector leads Orange to constantly seek partners able to allow it to reach these high objectives.
As part of the various service centers in Orange, SETELIA acts as guarantor of the quality of network architectures services, systems and applications for all platforms.
- Ensure the availability and performance of data network equipment contributing to the maintenance of quality of service (QoS) 24/7.
- Deploy, administer, and analyze service platform networks:
- Participate in the launch of service platforms and their evolution
- Monitoring of installations and configuration of servers in Datacenter
- Installation and configuration of components (system and application)
- Implementation of operational benchmark and chain of support
- Put in application supervision and monitoring
SERVICE AND CONTENT PROVIDERS
Client Case: ITELIOS
Itelios is revolutionizing a connected business strategy by supporting its customers in the growth of their digital business in France and internationally.
In order to meet the expectations of key accounts in the textile sector, the Digital Agency ITELIOS designs and deploys an effective and pragmatic online sales strategy while developing synergies between sales channels.
Support on the global management of E-Commerce site launch projects by piloting a development team:
- Intervention on the pre-sales phases
- Participation in the design and creation phases
- Implementation of production management and monitoring tools
- Animation of a development team
- Implementation of a solution allowing a real omnichannel management within the organization of the customer (Click & Collect, Payment…): development of the direct CA WEB
- Daily optimization of connected commercial activity thanks to a support and a personalized business consulting.
- Delivery of new version of E-Commerce site respecting a schedule.
Client Case: MUREX
Murex uses Qlik technologies to help its customers translate their heterogenious raw (extracted from diverse information systems) data into knowledge.
Murex is in need for expertise in data analyses/Qlik Technologies, in order to acheive advanced data visualization and data manipulation.
As a consultant in Qlik Technologies, SETELIA is delivering guidance to Murexians, in order to implement dashboards and kpi analyses, as well as adminitrative tool management.
- Improve Self-Service BI knowledge.
- High level analysis and facts, aggregating high amount of data.
- Trends evolution over time, distribution, repartition, snapshotting, audit history.
- Associative analysis enabling to see the whole story in data, including flexible filtering following several criteria.
Client Case: JCDECAUX
As such, JCDECAUX seeks to acquire expertise in data transformation on frameworks of “Big Data” and Data Science.
• Improvement of Big Data expertise within JCDECAUX
• Optimization of costs through a more in-depth analysis of the population’s consumption on JcDecaux customers products.
• Deployment of new panels on several new countries.