CLIENTS

Setelia has won recognition for its high-level technological expertise and its flair for creating ground-breaking solutions. Its clients include key players in the Telecoms, Banking, Services and Industrial sectors.
TELECOMS OPERATORS & TELECOMS EQUIPMENT MANUFACTURERS

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Client Case: Orange

 

Background

As the leading French operator, Orange’s objective is to ensure exemplary service quality while offering an innovative and enriched customer experience.

Needs

The strong competition on its sector leads Orange to constantly seek partners able to allow it to reach these high objectives.

Solution

As part of the various service centers in Orange, SETELIA acts as guarantor of the quality of network architectures services, systems and applications for all platforms.

Results

  • Ensure the availability and performance of data network equipment contributing to the maintenance of quality of service (QoS) 24/7.
  • Deploy, administer, and analyze service platform networks: 
    • Participate in the launch of service platforms and their evolution
    • Monitoring of installations and configuration of servers in Datacenter
    • Installation and configuration of components (system and application)
    • Implementation of operational benchmark and chain of support
    • Put in application supervision and monitoring

 

SERVICE AND CONTENT PROVIDERS

          

 


Client Case: ITELIOS

Background

Itelios is revolutionizing a connected business strategy by supporting its customers in the growth of their digital business in France and internationally.

Needs

In order to meet the expectations of key accounts in the textile sector, the Digital Agency ITELIOS designs and deploys an effective and pragmatic online sales strategy while developing synergies between sales channels.

Solution

Support on the global management of E-Commerce site launch projects by piloting a development team:

  • Intervention on the pre-sales phases
  • Participation in the design and creation phases
  • Implementation of production management and monitoring tools
  • Animation of a development team

Results

  • Implementation of a solution allowing a real omnichannel management within the organization of the customer (Click & Collect, Payment…): development of the direct CA WEB
  • Daily optimization of connected commercial activity thanks to a support and a personalized business consulting.
  • Delivery of new version of E-Commerce site respecting a schedule.
BANKING SECTOR

                

 


Client Case: MUREX

Background

Murex uses Qlik technologies to help its customers translate their heterogenious raw (extracted from diverse information systems) data into knowledge.

Needs

Murex is in need for expertise in data analyses/Qlik Technologies, in order to acheive advanced data visualization and data manipulation.

Solution

As a consultant in Qlik Technologies, SETELIA is delivering guidance to Murexians, in order to implement dashboards and kpi analyses, as well as adminitrative tool management.

Results

  • Improve Self-Service BI knowledge.
  • High level analysis and facts, aggregating high amount of data.
  • Trends evolution over time, distribution, repartition, snapshotting, audit history.
  • Associative analysis enabling to see the whole story in data, including flexible filtering following several criteria. 
INDUSTRY

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Client Case: JCDECAUX

Background

In order to support its strong growth in the advertising campaigns sector, JCDECAUX has invested in “big data” programs to optimize the analysis and exploitation of “big data”.

Needs

As such, JCDECAUX seeks to acquire expertise in data transformation on frameworks of “Big Data” and Data Science.

Solution

Our Big Data experts support JCDECAUX teams on the design of user stories to be implemented, the coding of features, the installation and tuning of the Big Data platform.

Results

• Improvement of Big Data expertise within JCDECAUX
• Optimization of costs through a more in-depth analysis of the population’s consumption on JcDecaux customers products.
• Deployment of new panels on several new countries.

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